customer support with frequently asked questions.
We will write to you on WhatsApp to meet you and coordinate. We are not one of those companies that take 2 days to respond to you and give you dry answers. We rock 😎 Apart from professionalism and seriousness, there will always be good royo!
Musical Promotion for YOUTUBE, SPOTIFY, INSTAGRAM. Marketing with Influencers, Dancers who make a TikTok with your song, YOUTUBERS who react to your video clip LIVE.
1 month. If you prefer us to make the service faster/slower. Ask us.
Yeah. As soon as you make the payment, you will receive an invoice to the email you provided. (If you need us to send the invoice to a different email, ask us)
Yeah. If the service has not fulfilled what was promised, a refund will be made. Subject to conditions, read our legal notice lacajavisual.com/juridico/aviso-legal
Payment methods are different in each country. If you need help with payment, write to us by email or Instagram (@LaCajaVisual)
If you are a Record Label / Artist and want to invest large amounts in marketing. Contact us, explain your idea and budget.
You must visit lacajavisual.com/adsvisuals to see which service best suits you and follow the steps for hiring. Once you make your first commercial agreement with us, you will have access to WhatsApp and customer email, where you will communicate with an expert from La Caja Visual.
We currently have marketing and promotion services for all types of digital platforms. You can place your order from the website or by contacting us by email or Instagram. We will soon launch the online academy.
When purchasing any service, you will receive an automatic email with your invoice. If you want to change the information you will simply need your email and the invoice number. If you need help you can always contact us at contacto@lacajavisual.net
We are one of the few agencies that truly cares about the customer and in accordance with the return policies, La Caja Visual may grant refunds on some purchases. Read our returns policy
La Caja Visual is a partner of the Stripe company. They will process the payment, they accept all types of cards and in some cases also PayPal, Google Pay and Apple Pay. You can see it when making your purchase. (You can also change the currency).